Terms & Conditions

General Disclaimer

This website is operated by Central Precious Metals Pte Ltd (“CPMPL”), and may revise these terms and conditions for use of its website anytime without prior notice. By accessing this website, you agree to be bound by the terms and conditions of use (“Terms”), set out below, all applicable laws and regulations and agree that you are responsible for the compliance with any applicable local law. If you do not agree with any portion of the contents of this website, or with any of the Terms, please discontinue to use this website.

All information contained in this website is for information and reference purposes only. While we endeavor to keep the information up to date and correct, we do not guarantee the accuracy, completeness, timeliness, reliability, suitability and availability with respect to the website or the information, products, services or related graphics contained on this website for any purpose.  Any reliance you place on such information is therefore strictly at your own risk.

Every efforts is made to keep the website up and running smoothly, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

The material and information are subjected to changes and reviews from time to time without prior notice.  We do not however make any commitment to update the material.

Through this website, you are able to link to other websites which are not under control of CPMPL, we have no control over the nature, content and availability of those sites.  The inclusion of any links does not imply a recommendation or endorse the views expressed within them.

In no event will we be liable to any party for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from and/in connection with any use or inability to use of this website, even CPMPL has been notify orally or in writing of the possibility of such damages.

All copyright, trademarks and other intellectual property rights used as part of this website are vested in CPMPL and/or its licensors. You shall not modify, reproduce, store in retrieval system, transmit (in any form or by any means), copy, distribute, use of creating derivative  works or use in any other way for commercial or public purpose prior written approval of CPMPL and/or its respective licensors.

You agree not use this website for any illegal purpose and shall not send, use, copy, post or allow any posting which is defamatory, obscene, abusive, indecent or in breach of the privacy of any person.

You agree not to send any unsolicited promotional or advertising material, spam or similar materials or any volume messages which may interfere with the operation of this website or with the enjoyment of this website by other visitors.

You hereby agree to indemnify Central Precious Metals Pte. Ltd against any costs, claims, losses and damages (including legal fees) incurred by or awarded against Central Precious Metals Pte. Ltd as a result of your misuse of this website or your breach of these Terms.

Data Protection Policy

Central Precious Metals respects the privacy of your Personal Information and we do not collect information about you without your prior knowledge. Central Precious Metals endeavours to do its utmost to treat your Personal Information with the utmost care and has implemented strict protocol to protect the confidentiality of your Personal Information.

This Personal Information Protection Policy sets out the principles and processes that Central Precious Metals has in place so as to meet the requirements of the Personal Data Protection Act 2012 (PDPA) and also reiterates that the submission of your Personal Information is voluntary.

Personal Information or Personal Data refers to any information about you from which you can be identified. Examples include your personal particulars, employment details, educational qualifications, billing and payment details, and other information about your use of products, services, websites or for job applications.

By providing your Personal Information to Central Precious Metals, you hereby consent to Central Precious Metals sharing this information to other affiliates of Central Precious Metals for purposes of updating and enhancing their respective records and for Central Precious Metals and its affiliates to:-

  1. collect, retain, use and disclose your Personal Information;
  2. contact you by telephone, facsimile and/or e-mail; and
  3. advise you of products and services which may be of interest to you.

Such Personal Information will also be needed and used by Central Precious Metals to better the services of Central Precious Metals and its business partners, for tracking and verifying compliance with Central Precious Metals policies, for meeting laws and/or for fulfilling editorial and feedback solicitation purposes. Central Precious Metals may also share aggregate information about you with advertisers, business partners, sponsors and other third parties. This Personal Information is used to customise Central Precious Metal’s content and advertising to deliver a better experience to you. The use of your personal information for these purposes will be kept to the minimum required. Where necessary, Central Precious Metals and its affiliates may also use the information to resolve any disputes that may arise. Central Precious Metals employees, affiliated companies or entities acting on behalf of Central Precious Metals with whom we share your personal information will be bound by this statement.

Other than those individuals and entities listed below, your personal information will not be revealed by Central Precious Metals to any external body, unless Central Precious Metals has your permission, or is under either a legal obligation or any other duty to do so. The information provided by you may be disclosed by Central Precious Metals to:

  1. regulatory authorities;
  2. lawyers/accountants/auditors or other advisors of Central Precious Metals;
  3. third party service providers; and
  4. any agents acting on our behalf.

Additionally, Central Precious Metals may, in the following situations, collect, use or disclose Personal Information without your consent:

  • The Personal Information is generally available to the public.
  • The Personal Information is necessary to render a service that the individual has applied for.
  • The Personal Information is required by law.
  • The Personal Information is for research or statistical purposes, and that the results of the research or statistical processing would lead to an aggregate or de-identified Personal Information and would not lead to identification of an individual by any reasonably foreseeable means.
  • The collection, use or disclosure of Personal Information is clearly in the individual’s interest.
  • It is impracticable to obtain the individual’s consent at the point of collection, use or disclosure, and if it were practicable for the individual to grant such consent, the individual would be likely to give it.
  • Legal, medical, or security reasons make it impossible or impractical for
  • In an emergency that threatens the life, health or security of the individual or community.

Central Precious Metals to seek the individual’s consent. Central Precious Metals uses industry standard practices to safeguard your Personal Information. Nonetheless, due to any limitation(s) in the current security technology, Central Precious Metals cannot always ensure that all communications and identifiable Personal Information will never be disclosed to third parties and Central Precious Metals does not promise that all communications and personal identifiable information received through its communication channels will always remain confidential.

Respecting Your Choice

As the Do Not Call (DNC) provisions of the Personal Data Protection Act take effect with effect from 2 Jan 2014, organisations are generally not allowed to send marketing messages (via voice calls, SMS or fax messages) to Singapore telephone numbers registered with the national DNC Registry.

Central Precious Metals will abide by the DNC provisions, and in this regard refrain from sending any marketing messages if you have registered your Singapore telephone number on the relevant DNC registry, unless expressly allowed under the DNC provisions, applicable laws and regulations.

In addition to our rights under such provisions, laws and regulations, do note that if you have given us consent to send you marketing messages, we may continue sending you marketing or any other messages until you withdraw your consent to Central Precious Metals, with by way of registration with the DNC Registry or otherwise notifying us of such withdrawal of consent.

Access to and correction of Personal Information You may, at any time, requests details of their Personal Information that Central Precious Metals has collected from you, or information relating to the Central Precious Metals’s use and disclosure of his Personal Information.

Central Precious Metals has the discretion to decide whether to provide the requested information and the terms on which the said information is provided to you. Central Precious Metals has the discretion to refuse to provide the requested information in the following situations:

  • Information requested would reveal Personal Information that cannot be disclosed by Central Precious Metals on the grounds of public policy, legal, security or commercial proprietary reasons;
  • The request would be too costly for Central Precious Metals to comply with; or
  • The request is frivolous or vexatious.

If you would like a copy of your personal data being held by Central Precious Metals, please contact our Data Protection Officer, at the contact particulars set out below. The following administrative charges shall be applicable:

  1. If you are requesting for information on your personal data held by Central Precious Metals, the fees chargeable for the request is S$ 150;
  2. If you are requesting for information on your personal data by Central Precious Metals as well as a copy of such data, the fees chargeable for the request is S$ 250.

We will need 30 working days to process your request for access to your personal data.

You also, at any time, contact Central Precious Metals’s Data Protection Officer (“DPO”), to amend his Personal Information on the basis that the Personal Information collected or maintained by Central Precious Metals is inaccurate or incomplete.

Satisfactory evidence (in the sole discretion of Central Precious Metals) must be provided to prove the inaccuracy or incompleteness of the Personal Information. Central Precious Metals will correct its records after the request has been verified and approved.


Record Retention

Your Personal Information will not be kept longer than necessary.  In addition, your Personal Information that we possess will be destroyed if you apply to deregister your records.



Central Precious Metals reserves the right to amend its data protection policy and the information it has published in relation to the said policy from time to time.

While Central Precious Metals takes reasonable care to ensure that information published about its said policy is up-to-date, Central Precious Metals does not guarantee the accuracy or completeness of such information.


Opting Out

To keep you in control of your personal information and the communications sent to you, you may opt out of the following services:

  1. receiving communications from Central Precious Metals and our affiliates about new features, products or services; and
  2. receiving communications about offers from third-party companies that offer a product or a service that Central Precious Metals thinks would be of value to you.

If you object to any of the above services for any reason, you may stop that service via the following communication channels:

Email: preciousgold@cpmgg.com.sg

For more information about PDPA, please visit the Personal Data Protection Commission’s website at http://www.pdpc.gov.sg